Shipments and returns

Shipping Basics

Free shipping applies only for orders over $50.000 COP.

Delivery is free to the major cities of Colombia. For deliveries to areas of difficult access, the cost must be covered by the client and payed upon delivery (Cash on Delivery). This payment can be made only in cash.

Your order will be delivered up to two business days after finalizing your order.  During Christmas season, orders will be delivered up to one week after finalizing your order, depending on your location. 

Once you finalize your order you will receive an e-mail with the tracking number. 

If you need more information you can call us at 321 4595281 from Monday to Friday from 10:00 am to 6:00 pm . Or feel free to e-mail us anytime at info@bookworm.com.co

Returns Basics

Returns only apply to books that were delivered damaged or if we did not comply with delivery agreements.    

For all returns please contact us to info@bookworm.com.co. Merchandise purchased from our website can be returned within five days of receipt. All returned merchandise must include the  invoice.

Refunds

Expect your refund 7-14 business days after we receive your return package. This only applies if the mistake is ours (damage or error).  We will refund the original price of the book(s).